Frequently asked questions
Answers to common questions about your enquiry.
Is my enquiry confirmed immediately?
No. Submitting the form and reporting payment do not confirm an appointment. Wait for explicit confirmation.
Where do I find payment details?
In the email sent after your enquiry. The instructions depend on your chosen payment method.
How do I track progress?
Open the personal status link in your email. Keep it private, as it gives access to your enquiry.
What if I have not received an email?
Check your spam folder and the email address you entered. Contact info@leise.net with the date and profile of your enquiry. Do not send the same payment multiple times.
Can I change or cancel an appointment?
Contact us as early as possible with your reference and requested change. Availability and applicable conditions will be checked for your enquiry.
Why is a payment method missing?
The form shows the payment methods available for your enquiry. If your preferred option is missing, contact us before paying.
Can I use my location?
If the location feature is available, you can add a map point after granting browser permission. Still check and complete the written meeting address yourself.